Checking In With You on Your IBN Trial

Its been a week since you registered your IBN trial and we just wanted to check in with you to see how its going.
If you have any questions, we will be more than happy to provide you with some assistance. Just e-mail us at trial@mediachase.com or feel free to call us Toll Free at 800-330-6976 or International at +1 323-655-6688.
In the mean time, here are some tips on using the IBN that you might find helpful...

Drag and Drop File Exchange
You can easily send files to your colleagues by dragging and dropping files from your desktop or explorer onto an IBN person or group in the IBN Desktop Client contact group. This is a fast and effective way to exchange and share files.

Microsoft Office and IBN Integration
If you use Microsoft Word, Powerpoint, Excel, or Project, don't forget that you can download our IBN Toolbox and Office Plug-In Wizards which can be found in the download area of your portal. These allow you to work and share information with your business relationships right from your desktop or office applications with ease.

Changing Project Task Views
If you are managing a project, dont forget that you can switch views under the 'Activities' tab to look at it from different perspectives including, list view, progress view, resource view, and Gantt view.

Adjusting Automatic IBN Notifications
As you may already know the IBN has built in notifications and awareness tools that automatically notify you via instant messaging or e-mail. Did you know that you can customize these notifications by going to the 'Workspace' tab in the portal and selecting the 'Customize' tab. The batching functionality is great because it will collate all of your events into a single e-mail or collection of notifications.

Use the IBN Incidents/Issues Tracking to Create a Help Desk
Customize the default IBN dictionaries to categorize the way you track business issues, bugs or other types. Use the automatic help desk assignment capability to route incoming issues to the proper people or projects that they relate to.

Finding User Guides, Support, and other IBN Documentation
For the latest support, user guides, and other documentation, visit the support section of our site at http://www.mediachase.com.

If you need anything, send an e-mail to trial@mediachase.com.

Sincerely,

The Mediachase Software Team
http://www.mediachase.com
Toll Free: 800-330-6976
International: +1 323-655-6688